Privacy Policy
Privacy Policy for Profero Shop
Effective Date: April 19, 2026 | Last Updated: April 19, 2026
1. Introduction
At Profero Shop
("we", "us", or "our"), we are committed to protecting your personal
data. This Privacy Policy explains how we collect, use, and protect your
information when you shop with us through proferoshop.com or our
official social media channels. This policy complies with the Jordanian Electronic Transactions Law No. 15 of 2015 and the Consumer Protection Law No. 7 of 2008.
2. Information We Collect
- 2.1 Personal Data: We collect your name, phone number, and delivery address to fulfill orders. We may also collect your email if you subscribe to our skincare newsletters.
- 2.2 Payment Information: For Cash on Delivery (COD), we collect only the necessary contact details. For CliQ or E-Wallet payments, we verify the transaction through the respective provider; we do not store your financial credentials.
- 2.3 Technical Data: We automatically collect your IP address and browsing behavior on proferoshop.com to improve our website experience.
3. How We Use Your Information
We use your data to:
- Process and deliver your skincare and health products.
- Communicate order updates via WhatsApp or SMS.
- Provide customer support for product inquiries (e.g., Alflorex usage or Beesline routines).
- Comply with Jordanian tax and commercial regulations.
4. Data Sharing
We do not sell your data. We only share your name, phone number, and address with our third-party delivery partners within Jordan to ensure your order reaches you.
5. Data Retention
- Order History: Retained as required by Jordanian tax law (up to 10 years).
- Customer Support Chats: Retained for 3 years to ensure quality service for returning customers.
6. Your Rights
Under Jordanian guidelines, you have the right to:
- Access the data we hold about you.
- Correct inaccurate information (e.g., updating a delivery address).
- Withdraw Consent for marketing messages at any time.
7. Contact Us
Data Controller: Profero Shop
Location: Amman, Jordan
WhatsApp/Phone: +962 7 9716 1411
Email: privacy@proferoshop.com
Location: Amman, Jordan
WhatsApp/Phone: +962 7 9716 1411
Email: privacy@proferoshop.com
online platform offering the most preferred beauty product for our Client to exceed their expectation in term of quality , price and services
